iRiS Software Systems Ltd

Inspiring Guest Experience

Information Technology and Services
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iRiS is a global leading enterprise applications platform provider creating innovative mobile and web solutions for the hospitality industry. iRiS’s multi-tenanted, cloud-hosted Guest Experience Platform (GXP®) increases revenue, reduces costs and successfully improves the end-to-end guest experience. More than 3,000 hotels and restaurants worldwide choose to work with iRiS for their ability to deliver tomorrow’s guest experience, today. The GXP® provides a tailored management portal offering businesses complete centralised control over their brand’s content management, guest communication and interactive services across their entire network. iRiS also offers highly-customisable applications intelligently designed to provide guest experiences in-room, in the hotel lobby, at bars and restaurants, by the poolside and more. The iRiS product suite brings guest services to life and greatly improves communication with multi-lingual translations and instant two-way messaging. Supporting all major devices, operating systems and browsers, the GXP®'s open APIs allow hospitality businesses to reach guests at every touch-point before, during and after their stay, returning powerful analytics for on-going marketing success. The cornerstone of the new GXP® is its wide ecosystem of integrations with existing third-party technologies, including Point of Sale, Room Management, and Property Management Systems – based on an ever-growing family of partnerships, including Oracle-Micros, NEC and Microsoft. Optional plug-ins including Mobile Check-in and Mobile Room Key further enhance the guest experience, and the Platform-as-a-Service (PaaS) model ensures all customers are always at the forefront of new technologies and features. iRiS delivers a promise of quality and excellence in customer service, UI & UX design, and project execution. Their ever-expanding team of hospitality technology specialists continues to produce award-winning applications for customers.

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